Shipping Policy
Thank you for shopping with PetNest India.
1. Order Processing
Orders are generally processed within [1–3 business days] after payment confirmation.
Orders are not normally processed or shipped on Sundays and public holidays.
Processing times may occasionally be longer during sales, holidays, or periods of unusually high order volume.
2. Delivery Time
Estimated delivery time within India is generally [5–12 business days] after dispatch.
Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, courier service, weather, logistics conditions, and other circumstances outside our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
4. Tracking
Once your order has been shipped, you may receive a tracking number or tracking link through email, SMS, or another contact method provided during checkout.
5. Delivery Delays
PetNest India is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, natural disasters, strikes, severe weather, government restrictions, or incorrect delivery information provided by the customer.
If your order appears to be significantly delayed, please contact us with your order number.
6. Incorrect Address
Customers are responsible for providing accurate shipping information during checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply if a reshipment is possible.
7. International Shipping
Unless specifically stated on the website, PetNest India currently ships only within India.
8. Contact Us
For shipping-related questions, contact:
PetNest India
Email: petnestindia26@gmail.com