Privacy Policy

PetNest India ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or purchase from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details
  • Payment-related information
  • Device, browser, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations and updates
  • Process refunds or returns
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. PetNest India does not intentionally store complete payment card information on its own systems unless specifically required and permitted by the applicable payment provider and law.

4. Sharing Information

We may share necessary information with trusted third parties that help us operate our business, such as payment processors, shipping and logistics providers, technology providers, and service providers.

We do not sell your personal information for money.

5. Cookies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and provide relevant services.

You may be able to control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, contact us at petnestindia26@gmail.com

8. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact:

PetNest India
Email: petnestindia26@gmail.com